Previous incidents

February 2024
Feb 29, 2024
1 incident

This Weeks Planned Release & Updates

Maintenance

Resolved Feb 29 at 06:00am EST

Packiyo Updates Feb 29, 2024

Hello. Here's a recap of the changes and updates we've made available to all Packiyo accounts for the weeks of Feb 19 and Feb 25.

Fixes

  • Fixed issues with Order CSV imports not completing.
  • Fixed issue with vendor selection on product page.
  • Fixed issue with packing slip barcodes correctly scanning on the pack station.
  • Fixed issue with picking multiple batches for an order.
  • Fixed issue with duplicate SKUs being incorrectly linked for ...
Feb 28, 2024
1 incident

Packiyo Support Help Desk Delays

Degraded

Resolved Feb 28 at 05:31pm EST

Intercom (our helpdesk) is now back to optimal performance - thank you for your patience!

1 previous update

Feb 23, 2024
1 incident

Dashboard tools are currently unreachable

Resolved Feb 23 at 01:06pm EST

We have identified several large processes that are consuming processing resources. We are working to isolate them. The dashboard is now reachable.

January 2024
Jan 25, 2024
1 incident

Platform Updates Release

Maintenance

Resolved Jan 25 at 09:10am EST

New

  • We're rolling out Bulk Ship 2.0 to select accounts. This is a major update that includes a number of new features and improvements. Client Success will reach out to you to share more details.

Improvements

  • Mobile Picking gets some improvements this week that improves picking batch creation and the prevention of repeat orders sometimes appearing in a picking batch.
  • WooCommerce integration has been improved to handle how partial fulfillments are tracked. When an order is ...
December 2023
No incidents reported